Happy Employees = Happy Customers, the Emerging Science of Happy Organizations (A webinar presented by EIA’s Future Industry Leaders Alliance (FILA) for the members of NSWMA and WASTEC). The free session, scheduled for February 9, will include time for Q&A. The session will feature JoAnna Brandi, a consultant, public speaker, the author of two books on customer loyalty, and and someone who serves a diverse group of clients in a number of different capacities…Learn more and register here.

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